A sustainability-certified, independent digital studio hybrid with offices in two German cities and a team spread across Europe. The agency combines strategic depth with studio-grade craft and startup-like pragmatism , delivering across strategy, product, brand, and technology for international brands and ambitious scale-ups.

Clients range from large international companies across FMCG, fashion, and financial services to ambitious product companies shaping their categories.

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Client Partner (m/f/x)

We work collaboratively, move fast without cutting corners, and we care deeply about real-world relationships in a world of endless screens.

Our principles are simple:

• People-centric (team, users and clients first)
• Outcome-driven (honest guidance over “yes-saying”)
• Delivery excellence (craft matters)
• Pragmatic execution (as much strategy as needed, as little as possible)
• Tech & industry agnostic (choose what works, not what’s trendy)

The role

• As a Client Partner, you’ll own a set of key client relationships end-to-end.
• You’ll be the senior person clients trust to navigate ambiguity, align stakeholders, and turn opportunities into clear scopes and shipped outcomes.
• You sit at the intersection of strategic guidance, commercial ownership, and delivery leadership.
• In short: you build trust, create momentum, and make sure the agency delivers work that creates measurable impact — not just deliverables.

What you’ll do

What you bring

• Several years of experience in client leadership roles (consulting, digital agency, product studio, or similar).
• Strong stakeholder management and facilitation skills: you can align a room and drive decisions.
• Commercial confidence: you understand pricing logic, negotiations, and what makes an engagement healthy.
• Delivery literacy: you understand how design and engineering work well enough to avoid "fantasy scopes."
• AI literacy: you understand where AI creates value (and where it doesn't), use it in your own workflows to speed up processes without creatinggeneric slop, and can guide clients through the hype.
• Clear communication: calm, crisp, direct — and human.
• A high bar for quality: you protect craft and outcomes, even when it's uncomfortable.

What success looks like

• Clients pull you into strategic conversations early — not only when there’s a fire.
• Long-term retention and expansion: multi-quarter partnerships that grow in scope and impact.
• Clean delivery: fewer loops, faster decisions, fewer escalations.
• Healthy engagements: clear scopes, strong collaboration, sustainable margins.
• Advocacy: referrals, warm intros, and clients who genuinely enjoy working with the agency.

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1. Own the relationship (and the room)

• Be the primary senior contact for your accounts and the go-to escalation point.
• Build and manage stakeholder landscapes (who matters, what they care about, what blocks decisions).
• Set the tone: confident, pragmatic, collaborative. Push back when it protects outcomes.

1. Grow accounts in a human way

• Spot opportunities early: upcoming initiatives, organizational shifts, under-served needs.
• Shape follow-up work from idea → scope → proposal → signed engagement.Client Partner (m/f/x) 2
• Protect delivery health: healthy scopes, realistic timelines, fair pricing, clear expectations.

1. Guide clients strategically (no status-report energy)

• Frame problems, structure decisions, and facilitate alignment workshops.
• Help define success metrics (North Star, KPIs, learning goals) and keep teams honest to them.
• Translate complexity into clear next steps and crisp trade-offs.

1. Enable delivery excellence

• Partner with project/program leads to ensure the right team setup, cadence, and guardrails.
• Remove blockers, manage expectations, and keep outcomes front and center.
• Make sure the work feels like the agency´s one: crafted, thoughtful, and built to last.

1. Represent the studio in every interaction

• Be a role model for our tone: Think sharp. Speak human.
• Build long-term partnerships rooted in trust, clarity, and shared ambition