What is this company all about?

We are a leading marketplace for tours, activities, and attractions and are in a great spot. We aim to scale the business significantly over the next couple of years to capture market share and establish ourselves as a global leader.

Here are a few points to get you started:

We are one of Europe's biggest startup success stories, having joined an exclusive Unicorn Club in recent years.

• We are profitable and growing quickly.
• Our latest funding round is the highest-ever for a company in the travel experiences sector and one of the largest growth rounds for a European startup. To date, total funding stands at over $1 billion.
• Recognized by a leading business publication as one of the most innovative companies in a recent year.
• We are customer-obsessed, helping millions of travelers have unforgettable experiences with hundreds of millions of tickets sold.
• Our Guiding Principles are taken very seriously!
• We are a diverse company with over 85 nationalities represented.
• This is only the beginning: we are ambitious and aim to emerge as the leading player in the travel experiences market, which represents a multi-hundred-billion euro opportunity (Serviceable Available Market).

That sounds great. Where is the role based?

Our headquarters are in Berlin, and this role will require you to be permanently based in Berlin. Comprehensive relocation support is provided.

If you don't live in Berlin, we have your relocation covered! More details below.

We operate a hybrid, in-person first approach. You will be expected to work from the office a minimum of three days per week.

As part of our hybrid approach, we also offer a telecommuting allowance per year, allowing you to work from anywhere in the world for a set number of working days annually.

Why do we need to hire this person?

This is a new strategic leadership role created to support our rapidly growing Comparison business within Traveler Experience. Although the function has existed for under a year, this is the first time we are establishing a dedicated UX leadership layer for this space.

The Senior UX Manager will shape both the vision and operations for UX in a brand-new area of the product.

This role exists because:

• Comparison is a new and highly cross-functional business line requiring a strong UX point of view.
• The team will work across major dependencies, including Marketing, Supply, and Creative, requiring exceptional communication and alignment skills.
• You will lead a team of four designers (a Lead + three Seniors).
• The space demands a UX leader who can manage strong stakeholders and champion the user relentlessly.

We are specifically looking to add strong strategic thinking to the leadership team to balance existing strengths.

• 4+ years of direct people management, ideally leading Senior+ designers.
• Strong B2C product experience with a proven track record of delivering consumer-facing experiences at scale.
• Experience with AI or personalization in a product context, preferably in a managerial capacity.
• A highly strategic thinker who can translate ambiguity into direction.
• Someone opinionated, confident, articulate, and comfortable navigating strong stakeholders.
• A more extroverted personality to complement the existing leadership team's composition.
• Exceptional communication and collaboration skills.

What are the main responsibilities?

The Senior UX Manager will own the end-to-end UX strategy for the entire Comparison business, spanning four mission teams.

Key Responsibilities

Strategic Leadership

• Define the short-term and long-term vision for Comparison experiences.
• Establish and own the experience strategy for our core audience — Modern Explorers — ensuring deep immersion and connection with local experiences.
• Shape differentiated strategies around guides, social proof, and review systems to create trust and excitement for travelers.
• Drive the UX strategy for personalization and AI, including dynamic choice systems and LLM-powered accuracy models.

Cross-Functional Partnership

• Act as the bridge between UX, Creative Marketing, Supply, and Engineering.
• Collaborate with Creative Marketing on media innovation in product, including imagery, video, sound, and storytelling surfaces.
• Partner with Supply stakeholders to inform how inventory, content, and selection are surfaced in the traveler experience.
• Work closely with Senior Engineering Manager and Lead Product Manager.

Team Leadership & Management

• Directly manage four designers: a Lead Designer and three Senior Designers.
• Oversee dotted-line partners in Content Design and UX Research.
• Provide coaching, mentorship, and career development; set high craft and strategy standards.
• Establish the team's engagement model with other functions and operationalize workflows in partnership with Design Operations.
• Ensure the team communicates effectively across the organization and represents the UX strategy with clarity and influence.

Execution & Delivery

The team will be responsible for defining and delivering experiences across major product initiatives, including:

• Guide strategy: showcasing guides as cultural anchors of local experiences.
• Social proof strategy: expanding beyond reviews, leveraging data and storytelling to build trust.
• Booking Assistant: helping travelers navigate options, add-ons, and customized journeys.
• Add-ons strategy: shaping how supplemental experiences are surfaced and personalized.
• Dynamic Choice System (LLM-driven): building accuracy models and intelligent configurations using traveler intent and inventory data.

Who are the key people I will be working and interacting with regularly?

Your work will be highly visible across the organization.

You will collaborate closely with:

• VP of UX
• Directors: Director of Product & Director of Engineering
• Cross-functional leaders across Traveler, Supplier, Data, AI Engineering, and Research
• C-level exposure for major initiatives and strategic updates
• Regular leadership of a key strategic ritual — presenting direction to the entire Traveler organization and directors from across the business
• Close alignment with a Co-Founder, due to the deep relationship between Comparison and Supplier systems